Collection of Personal Data
Anyone can access, see, and conduct transactions on robolife.id. However, a number of features and facilities of this website are made available only to registered members.
To sign up for robolife.id, you will be required to provide several information, such as:
- Name and Company Address as written in the Tax Identification Number (Nomor Pokok Wajib Pajak, “NPWP”)
- Photograph of Company Tax Identification Number
- Photograph of the PIC or Person Responsible’s Indonesian Identity Card (Kartu Tanda Penduduk, “KTP”)
We are under the assumption that all information and amendments you provide to us are accurate and true, both at this moment and in the future. We hereby declare that should the information and amendments you provide to us be proven to be inaccurate, then we will not be held responsible for any consequences pertaining to said inaccurate information and amendments provided.
Use of Personal Data
We will utilize your personal data to:
- Verify your identity to ensure your eligibility to become a user of our website
- Process your registration as our user as well as to grant you a login ID
- Information related to your order confirmation
- Information related to your order’s Delivery
- Grant you customer service, answer and acknowledge your questions and feedbacks, along with your claims.
- Provide you information concerning promotions via regular emails, should there be promotions concerning new products, special offers, or any other information.
- Gather data of transactions conducted between you and us.
Disclosure of Personal Information
- We require the disclosure of users’ personal information to our partners or third parties who assist us in providing the services available on robolife.id. As well as for processing all manner of user activities done on our website, such as processing transactions, verifying payments, delivery of products, etc.
- There must be communication between our partners or third parties who assist us, such as logistics and payment processing partners, etc. with users in matters related to resolving hindrances or other issues.
- Robolife.id is able to provide relevant information to vendors, consultants, and so on. However, we will not provide your personal information without your permission.
- Disclosure of personal information shall also be conducted to comply with applicable laws and legal policies, or when a legitimate request from law enforcement officials presents itself.
Storage and Deletion of Information
Robolife.id will store your information for as long your account remains active, and is able to conduct deletions in accordance with applicable legal provisions.